top of page
fire-alarm-installation-01-1.jpg

Fire Alarm Maintenance and Repairs 

BS 5839-1 Fire Alarm Servicing by a BAFE SP203-1 Registered Company

Under the Regulatory Reform (Fire Safety) Order 2005, fire alarm systems must be regularly inspected and maintained by a competent engineer. Proper servicing is not only a legal requirement, it also ensures your system performs reliably in the event of an emergency.

​

At EFE Fire, we provide fire alarm maintenance, servicing and repairs across London and the surrounding home counties, carried out in accordance with BS 5839-1 for commercial premises and BS 5839-6 for homes and HMOs. We are BAFE SP203-1 registered for the design, installation, commissioning and maintenance of fire detection and alarm systems, third party certificated by NICEIC, so you receive compliant servicing, testing and certification from qualified fire alarm engineers. 

Regular Servicing & Legal Compliance

BS 5839-1 recommends that a competent person services your fire alarm system at intervals of no more than six months, which is why most businesses book two maintenance visits a year. Regular servicing identifies faults early, reduces false alarms and keeps your system fully operational and compliant with fire safety regulations.

​

Our visits follow the BS 5839-1 servicing schedule, covering the control panel and event log, standby batteries and charger, detectors, manual call points, sounders and beacons, interfaces with other systems such as door holders, AOVs and gas shut off valves, and a review of the logbook and any false alarms.

​

We provide detailed service reports and certification, often required by local authorities, fire brigades, landlords and property management companies.

Fire Alarm Fault Finding and Repairs in London 

If your fire alarm panel is showing a fault, sounding without a fire or will not reset, our engineers can attend to find and fix the cause, whether or not we installed the system. We regularly repair earth faults, open and short circuit faults, failed detectors and call points, sounder faults, panel and power supply faults, failed standby batteries and recurring false alarms.

​

Urgent faults are given priority, and any repair work is clearly explained and priced before we carry it out. For a fire alarm fault or repair, call 020 3797 6355. 

Flexible Maintenance Contracts
No Long Term Tie In 

We operate a straightforward, no pressure maintenance policy. After your initial service visit, you can choose a flexible payment option, including monthly direct debit plans. There are no restrictive long term contracts, and you remain in control of your servicing schedule. 

Servicing All Major Fire Alarm Manufacturers

We maintain and service fire alarm systems from a wide range of leading manufacturers, including C-TEC, Kentec, Advanced, Twinflex, Ziton, Hochiki, Gent and many more. If you are unsure about your system, our engineers can assess and advise accordingly.

Supporting a Wide Range of Property Types

We provide fire alarm maintenance for HMOs, restaurants, retail stores, offices, healthcare practices, care homes, industrial units, warehouses and domestic properties across London and surrounding areas.

​

If you need certified fire alarm maintenance, servicing or a fire alarm repair in London, call 020 3797 6355 or send us your details below. Planning a new system? See our fire alarm installation service.

​

Fire Alarm Maintenance FAQs

​

How often should a fire alarm be serviced?

BS 5839-1 recommends that a competent person services your fire alarm system at intervals of no more than six months. A manual call point should also be tested every week and the result recorded in the fire alarm logbook.

​

Can you repair a fire alarm that another company installed?

Yes. We service and repair conventional, addressable and wireless systems from manufacturers including C-TEC, Kentec, Advanced, Hochiki and Gent, whether or not we installed them.

​

What should I do if my fire alarm shows a fault or keeps going off?

Note the message on the control panel, record it in the logbook and call us on 020 3797 6355. Urgent faults are given priority, and our engineer will find the cause and explain the repair before any work is carried out.

​

Is EFE Fire & Electrical BAFE registered for fire alarms?

Yes. EFE Fire & Electrical Limited is BAFE SP203-1 registered (Registered Organisation ID 302747) for the design, installation, commissioning and maintenance of fire detection and alarm systems, third party certificated by NICEIC. You can check this on the BAFE register.

Fill in the form below to let us know which service you're interested in and how we can help. We'll get back to you as soon as possible.

Which service do you need?
bottom of page